Respect and protection of privacy

We are aware of the issues surrounding the circulation of personal information on the Internet and we want to collaborate with you to ensure the respect and protection of your privacy. This being said, we want to explain the type of information we collect when you book with Aller-Retour and also when, how and why we collect this information. Thus, we invite you to carefully read the ensuing paragraphs and refer to them regularly to keep up with changes. Rest assured, no personal information is collected without your consent.

Collection and processing of personal information

When do we collect information?

In certain very particular circumstances, whether during registration to our e-mail distribution lists and online promotional contests, you sometimes have to enter your name, address, e-mail address and certain other personal information on the electronic form. Therefore, when we ask you for such information, you are always explicitly and previously informed. You are also informed that when you give this information, it is subject to processing, this is a set of operations pertaining to gathering, registration, development, modification, preservation and destruction of such personal information. To the extent possible, we provide you with the means to verify if your personal data is correct and up to date. Furthermore, we sometimes ask you, through such forms, if you are interested in receiving information on other services and contests, or news about our partners or us. You can always decline this request and cancel your registration to such personalized service.

Why?

Collection of this information allows us to simply provide you with a service better adapted to your needs, to contact you if you have won a prize and, if you have ask for it, to occasionally send you information via e-mail.

Who?

It is important to mention that our partners or suppliers never have access to information pertaining to yourself. We are the only ones to have access to the information you have provided to us. Should information be requested for another reason, you will be automatically and expressly informed at the appropriate time.

No personal information will be made available to external people without your explicit and preliminary authorization. We will not distribute these user lists.

Despite what is previously stated, you always have the opportunity to ask us not to use or to stop using your personal information by sending us, via e-mail, your instructions to that effect.

Finally, the only situations during which we can disclose this personal information are the following: upon request of a legal authority, or in good faith, considering that this action is necessary (a) to comply with any law or regulation in effect, or to intervene in proceedings brought against us; (b) to protect or defend our rights or assets or our users; and (c) to intervene, in extreme circumstances, in order to protect the personal security of our users or the public.

Err on the side of caution

Our Website contains links toward Websites managed by third parties; these links are offered for your convenience. The activation of these links causes you to leave our site. Please note that we have no control over these third-party Websites and that the fact that these sites are listed on our site does not in any way make us responsible. Therefore, any personal information you provide on other sites will necessarily be subject to those sites’ personal information protection policy. In such cases, we will never be held responsible of abuse that may result. Thus, we recommend that you closely examine these sites’ personal information protection policies.

Also, keep in mind that the voluntary dissemination of personal information during chat sessions, via e-mail or on an electronic message board is not covered by this privacy protection policy; you must therefore always be cautious when you provide your personal information through these means. You provide this information at your own risk and it may be collected and used by third parties without any type of prior consent from you. This being said, if you enter personal information online and it becomes accessible to the public, you run the risk of eventually receiving unsolicited messages from third parties. We bear no responsibility to that effect. At all times, we advise you to remain cautious and attentive when using the Internet.